Knowledgebase Issue

Issue: I'm having trouble logging in as administrator.
Solution: Here are common reasons for administrators to have trouble logging in: 1. Administrators can only log in to the MIDSA they set up using the temporary username and password. 2. Administrators have to click on the Admin button. They can not use the enter key (on the keyboard). 3. Username and password are case sensitive. Make sure that you are using correct capitalization. 4. It is easy to confuse the administrator username and password with the session manager username and password.
Category:: Software Administrator
Submitted:: Nov 18 2007