Knowledgebase Issue

Issue: I have filled out the screen that asks for my temporary username and password and a new username and password. When I press OK, I get an error message.
Solution: Administrator passwords must be at least 8 characters long and contain at least one letter and one number. Both usernames and passwords are case sensitive--make sure that you have capitalized in the same way the two times you entered it.
Category:: Software Administrator
Submitted:: Nov 15 2007