Using the Software

How To

Click here to see a list of the most common problems users encounter.

Is your problem not on the list? Below are four links with more extensive help. If you can not decide which of the lists is right for you, go to the FAQs link at the bottom of the page.

  • Click here for help with general issues in the software.
  • Click here for help with administrator and single user functions.
  • Click here for help with session manager functions.
  • Click here for help with interpreting the report.

Manuals and Guides

  • Click here for the Software Manual.
  • Click here for the Clinical Manual.
  • Click here for the Timeline Instructions.
  • Click here for the Installation Guide.
  • Click here for the Initial Setup Guide.

Customer Service

Billing and Ordering

  • Questions about billing or pricing?

    Click here to see a list of questions and answers.
  • Click here for detailed price sheet.
  • If your question is not answered above, send us an email:
    billing@midsa.us
  • Click the following link to register new computers:
    Computer Registration

Feedback

  • If you have any comments or complaints, please send them to:
    feedback@midsa.us
  • Is there a feature you would like to see in future versions?

    Fill out the feature request form here.

Further Assistance

  • Browse the FAQs for the answer to your question.
  • Click here to search our knowledge base.
  • If your question or problem is still unresolved, send us an email:
    support@midsa.us